We use FedEx for all domestic shipping. USPS delivery is available upon request. There are additional charges for upgraded shipping, Contact customer care at 800-556-5572

Dr. Comfort shoes do not automatically come with inserts. Upon ordering you will need to make your selection where applicable. Contact our customer support for more information or assistance 800-556-5572.

Rocker Bottom Soles
Heel & Sole Lift
Medial Arch fill
Toe Skater
I-Post Rocker
Shoe Prep for Leg Brace
Lateral Flare
Strap Extension

More modifications available, call us with questions (800) 556-5572.

Note: Prices available on Dr. Comfort price list – these can only be requested by a provider. We cannot process a shoe modification order for a Retail customer.

Flex OA

Slippers

Sandals

Slippers

Sandals

Washable shoes

P.O. Box 7190 Carol Stream, IL 60197-7091

Phone: 800-556-5572
Fax/Order Entry: 262-242-9300
Web address: www.drcomfort.com
Email: drcomfort.orders@drcomfort.com

Custom Inserts and Shoe Modifications can be ordered through ComfortIQ. To get set up, reach out to Customer Care at 800-556-5572.

In your account dashboard, click on Orders. Recent orders will show up. Click on the order in question and the estimated delivery date will be displayed.

Please contact Customer Care for a full list of discontinued shoes.

To purchase a shoe tree or shoe displays, please call Customer support: (800) 556-5572.

To find out who your rep is, please contact our customer support 800-556-5572

You can obtain a copy of a packing slip or invoice online. Please log into your account and view order/invoice history.

For more information on our return policy, please click here.

Use our “Check 7” Documentation for Therapeutic Shoes and Inserts. Download “Check 7”.

This document is meant to assist qualified healthcare professionals with the documentation required for Medicare reimbursement for therapeutic shoes and inserts. It is not meant to be comprehensive.

Providers are responsible for understanding and adhering to all Medicare guidelines and requirements.

You can find the NDC code on the product page.

You can find the HCPCS codes on the product page.